Jackson, the daughter of Ron Jackson, graduated from Huffman High School in 1995 and earned her bachelor of arts in broadcast journalism and public relations with an English minor at Miles College in 2004. Since 2001 she worked as a reporter and talk show host for Cox Radio in Birmingham, appearing on WBHJ-FM, WAGG-AM and WPSB-AM. She hosted the "Takin’ it to the Streets" talk show and co-hosted "Talkback" with Reginald Greene on WBHK-FM (98.7 KISS FM). In 2006 she was hired as a reporter and assignment editor for ABC 33/40. She has been working at Lawson State since 2004.
In 2009 Jackson founded TV Latino, a media consulting company aimed at reaching minority groups.
- Wright, Barnett (May 16, 2010) "Campaign 2010: 14 candidates seek Jefferson County Commission's District 1 seat." The Birmingham News