2024 Birmingham network outage: Difference between revisions

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The '''2024 Birmingham network outage''' was a disruption in the computer network used by the [[City of Birmingham]] to support its administrative payroll, permitting, licenses, tax collection, and other services.
The '''2024 Birmingham network outage''' was a disruption in the computer network used by the [[City of Birmingham]] to support its administrative payroll, permitting, licenses, tax collection, and other services.


The outage occurred during the first week of March [[2024]] and was first acknowledged officially in a memo to city employees from communications director [[Rick Journey]] on [[March 12]]. Though no official statement has been made about the cause of the outage, multiple sources told {{AL}} that the city was the victim of a ransomware attack.
The outage occurred on [[March 6]], [[2024]] and was first acknowledged officially in a statement from communications director [[Rick Journey]] a week later. Though no official statement has been made about the cause of the outage, multiple sources told {{AL}} that the city was the victim of a ransomware attack.


During the outage, city employees filled out paper timesheets and were paid by check. Some services initially affected by the outage, such as online payments for permits and 3-1-1 non-emergency telephone service were restored by April.
During the outage, city employees filled out paper timesheets and were paid by check. Some services initially affected by the outage, such as online payments for permits and 3-1-1 non-emergency telephone service were restored by April. Public works and emergency services were largely unaffected, but some capabilities, such as accessing criminal history databases and routing of dispatch calls were either unavailable or had to be accomplished manually.


==References==
==References==
* Ruppert, Tristan (March 11, 2024) "Birmingham’s network still down, IMS team working to “plot next steps”." WBRC.com
* Robinson, Carol & Joseph D. Bryant (March 12, 2024) "Birmingham city operations hit by major ‘network disruption’: Officials release few details." {{AL}}
* Robinson, Carol & Joseph D. Bryant (March 12, 2024) "Birmingham city operations hit by major ‘network disruption’: Officials release few details." {{AL}}
* Bryant, Joseph D. (April 2, 2024) "As Birmingham computer outage continues, city using paper time sheets." {{AL}}
* Bryant, Joseph D. (April 2, 2024) "As Birmingham computer outage continues, city using paper time sheets." {{AL}}

Revision as of 10:51, 2 April 2024

The 2024 Birmingham network outage was a disruption in the computer network used by the City of Birmingham to support its administrative payroll, permitting, licenses, tax collection, and other services.

The outage occurred on March 6, 2024 and was first acknowledged officially in a statement from communications director Rick Journey a week later. Though no official statement has been made about the cause of the outage, multiple sources told AL.com that the city was the victim of a ransomware attack.

During the outage, city employees filled out paper timesheets and were paid by check. Some services initially affected by the outage, such as online payments for permits and 3-1-1 non-emergency telephone service were restored by April. Public works and emergency services were largely unaffected, but some capabilities, such as accessing criminal history databases and routing of dispatch calls were either unavailable or had to be accomplished manually.

References

  • Ruppert, Tristan (March 11, 2024) "Birmingham’s network still down, IMS team working to “plot next steps”." WBRC.com
  • Robinson, Carol & Joseph D. Bryant (March 12, 2024) "Birmingham city operations hit by major ‘network disruption’: Officials release few details." AL.com
  • Bryant, Joseph D. (April 2, 2024) "As Birmingham computer outage continues, city using paper time sheets." AL.com