Pack Health

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Pack Health is a Birmingham-based company that provides internet-based platforms for coaching individuals who are managing chronic medical conditions. The company was founded at the Innovation Depot in 2013 by Will Wright and Mazi Rasulnia. It was acquired by Quest Diagnostics of Secaucus, New Jersey in 2022.

Taking advantage of Affordable Care Act requirements for health management outside of hospital settings, Pack Health developed educational packets which could be prescribed by physicians for patients to take home after hospital stays, and also provided a service for trained advisers to check in with them by telephone.

Over the next years the company spread into numerous office spaces at Innovation Depot. In 2016 Pack Health bought a 7,000 square-foot office building at 3613 6th Avenue South for $600,000.

In 2018 Pack Health entered into a strategic investment partnership with the Boston-based medical liability insurer Coverys. That same year the company partnered with Alabama Power, the Alabama Department of Commerce, REV Birmingham, the City of Birmingham, Jefferson County Commission and the Birmingham Business Alliance on public incentives for a $2.9 million expansion and return to the downtown area. They joined with the Omega Realty Group to take over the lease on the former Entrepreneurial Center building at 110 12th Street North. Since renamed the "Pack Health Building," it has also provided office space for other medical technology start-ups recruited to Birmingham through the efforts of the Alabama Futures Fund.

In 2019 Pack Health worked to integrate its coaching program with the diabetes management platform distributed by Glooko of Mountain View, California. In 2021, in the wake of the 2020 Coronavirus pandemic, it launched a new mental health engagement program intended for healthcare providers experiencing added anxiety, depression and burnout. Funded by grants from Takeda Pharmaceutical Co. and Lundbeck, the program was offered at no charge.

Following Pack Health's acquisition by Quest Diagnostics, the company announced plans to expand its offices and a hire up to 200 new workers. The Birmingham Industrial Development Board approved $170,000 in tax abatements, and the City of Birmingham approved $44,000 in property tax abatements over a 10-year period. The $5.66 project was completed in September, increasing its footprint from 25,000 to 46,000 square feet. As part of the renovation, a 500 square-foot soundstage was constructed for use by Pack Studios, the company's creative division, as well as for contracted use by other productions.


  • Alexander, Alan (October 29, 2014) "Birmingham startup Pack Health looks to fill a new prescription." Birmingham Business Journal
  • Alexander, Alan (January 11, 2016) "Innovation Depot company moving HQ to Avondale." Birmingham Business Journal
  • Davis, Carla (November 7, 2016) "Birmingham’s Pack Health reaches out to people with chronic conditions." Alabama NewsCenter
  • Patchen, Tyler (January 31, 2018) "Pack Health experiencing massive growth." Birmingham Business Journal
  • Thornton, William (July 29, 2019) "Pack Health partners on diabetes blood sugar control system." The Birmingham News
  • Patchen, Tyler (May 27, 2021) "Pack Health launches new program focused on health care workers." Birmingham Business Journal
  • Patchen, Tyler (January 18, 2022) "Quest Diagnostics to acquire Pack Health." Birmingham Business Journal
  • Parker, Illyshia (July 18, 2022) "Birmingham IDB weighs incentives for 200-job Pack Health project." Birmingham Business Journal
  • Thornton, William (January 17, 2023) "Birmingham’s Pack Health plans expansion, to hire 200."
  • Thrailkill, Laurel (September 19, 2023) "Pack Health opens significant expansion, soundstage." Birmingham Business Journal

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